Frequently Asked Questions
Can I book an elective ultrasound service without seeing my OB/GYN and having my first viability ultrasound?
No. Please note that we value your prenatal care and want to
ensure you have the best experience possible, so all patients must have
established care with their Obstetrician and have had their first
viability ultrasound PRIOR to coming into their elective ultrasound.
Failure to do this will result in an inability to provide adequate
In most cases, we can provide an indication of the sex of the baby as early as 15 weeks. We can’t, however, guarantee that the baby will cooperate during your session. Certain factors such as body tissue content, developmental stage and fetal position all affect the ability to determine sex. We highly recommend our Gold and Platinum packages that include repeat session guarantees in the event baby is in an uncooperative position for gender determination during your first visit with us.
No, but we recommend that you drink at least 100 ounces of water and non-caffeinated fluids per day in the days and weeks leading up to your ultrasound appointment. Well hydrated moms experience the best quality 3D/4D images.
Depending on the package you choose, the 3D/4D ultrasound session will last between 10 and 20 minutes. However, it may take a few minutes longer if baby is uncooperative or we are processing or printing your photos from the session.
Over the past 25 years, extensive studies have found that ultrasound has not been shown to cause any harm to mother or baby. Routine ultrasound scanning of all pregnancies is now normal throughout the United States. 3D/4D scanning is exactly the same type and intensity of ultrasound that is used as with conventional 2D scanning. There has been no conclusive evidence for harmful effects of 3D ultrasounds on a developing fetus, as well as the expectant mother.
Usually, but not always. Sometimes if the baby is persistently looking face down, i.e. towards your spine it may be difficult to see the baby’s face. We make no promises that the images will be similar to those you might have seen elsewhere, or that we can always meet everyone’s expectations. Every baby scans differently, depending on its gestational age, position, amount of fluid, and mother’s condition. We promise to make every effort to obtain the best possible images of whatever parts of the baby that can be seen.
At this point, insurance does not cover the costs of 3D/4D ultrasounds. Since this is an elective procedure and is not intended to be a replacement for your doctor ordered ultrasound, you will need to pay the cost of this ultrasound as an out of pocket expense. We accept cash, Visa, Master Card, American Express, Discover Card and debit cards. We charge $.45 cents for credit card processing.
Yes. In fact, we encourage our clients to invite family and friends to attend the elective 3D/4D ultrasound session. This is a joyous and wonderful experience, one that can be shared with your family and loved ones. We can comfortably accommodate up to 5 guests. No food or drink allowed.
Please be advised that in order to get good images, we recommend our customers to drink adequate amounts of water (100 ounces/day) one to two weeks prior to their appointment. This is in order to ensure there is an adequate amount of amniotic fluid around the fetus and that the fluid is clear. Drinking large amounts of water immediately before the 3D ultrasound appointment does not help to have clearer 3D ultrasound images.
At Sacramento Imaging, customer satisfaction is our number one priority. We do offer Return and Refund Policies and want to make them as generous and transparent as possible. If you have questions about any of the below, please feel free to ask us and we will be happy to explain them to you before you pay for your service.
3D/4D Session Only
Sometimes your baby does not cooperate (facing backward, hands/feet covering face). Even though this is not anything we have control of, we offer to have you come back an additional time at no charge. If another appointment is necessary it will be only $35 the 2nd time and each time thereafter till we can take pictures of your baby face.
If you are not satisfied with the quality of the images, you must inform the sonographer before you leave the facility in order to make another appointment.
General Refund Policy
NO refund is offered once service is rendered unless specified by the technician during your visit.
If you book your come back session and don’t show up or call to reschedule/cancel at least 4 hours in advance, you forfeit your right for free come back.